What is an effective response to an insensitive
remark from a well-intentioned person? Useful ways to call someone up instead of calling them out! Defuse the situation in ways that
support awareness, sensitivity and inclusivity. Advance your own practice.
Experience + reflection = deep learning. This interactive workshop presents a
system for response and effective reflection, which is key to transforming
experience into intercultural competence. For some, this seminar is just in
time for the holidays! Birch Room.